E-mail support

Dear customer,

We are ready to help you to get the most out of your license.

 

For issues related to the installation, please check that:

• You run the latest version of the software!
• The software is locally installed on your computer – under the profile you are logged in as!

For general help to features

• Click here to run through all screens with a brief explanation.
• Activate the help menu in the eMagCreator and allow for "follow program". Check if the help window suggest a workable solution.

For issues related to the appearance of your eMag, please note that:

• The entire folder must be uploaded to ensure

For all other support issues, please send us your inquiry including:

• Relevant contact information
• Screendump (if relevant)
• Detailed description of your problem